Durk Johnson is a housekeeping guru. He’s the director of the Vacation Rental Housekeeping Professionals (VRHP) but he’s also the consummate systems thinker: Durk is always looking for a way to systematize or temptatify or create a framework that can be followed and scaled: it could be argued that Durk’s ability to do this is directly correlated with the success of the vacation rental industry as a whole.
This interview explores his “Follow the Wall” process (diagram below), which is one step of his greater housekeeping methodology: one step to a more consistent and predictable vacation rental future.
Here are some links that were mentioned in the show:
If you want to innovate like Durk, consider a demo with our friends at PointCentral (free HVAC Analytics included from this landing page):
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Matt Landau is the Founder of the VRMB and the Inner Circle, two online resources dedicated to helping vacation rental owners and managers generate more bookings.
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