Website Privacy Policy


By viewing, using, or otherwise interacting with the website(s) located at https://www.vrmb.com, including, but not limited to the vacation rental owners and property managers forum (the “VRMB Website” aka Vacation Rental Marketing Blog) or submitting any information to us in response to the VRMB Website, you agree to the application of this Privacy Policy (the “Policy”). If you do not agree with the Policy, please do not use the VRMB Website or submit any information to us.

For your information, the VRMB Website, and the VRMB service generally, are owned and operated by VRMB, LLC (“VRMB” or “we” or “us” or a similar designation).  VRMB is committed to respecting and protecting your privacy. To that end, we have prepared this Policy to disclose and describe our information collection and dissemination practices relative to the VRMB Website so that you may submit information to us on a fully informed basis. In addition, you are also bound by our Terms of Use, and we strongly suggest that you review this Policy in conjunction with our Terms of Use.

We may revise this Policy at any time without notice to you by posting a revised version on the VRMB Website. Such revised Policy shall be effective as to all use of the VRMB Website (including with respect to existing users, members, and account holders) upon posting, and your sole remedies should you disagree with any such revision shall be to (1) cease to use the VRMB Website; and (2) if you are a member of the VRMB Service or otherwise have an account with us, request that we use commercially reasonable efforts to purge our records of any personal, payment, or contact information you have submitted.

We value your privacy. When you subscribe to the VRMB service or become a member at the VRMB Website, we will not provide your email address or other personal and financial information to any third party, except as described in this Policy.  If you have any questions about this Policy, please contact us by helper@vrmb.com

Collection of information; scope of Policy. We may require you to submit certain information (including personal information such as contact or payment card information) in order to provide you an account at the VRMB Website, to provide you a membership to the VRMB Service or otherwise collect payment for VRMB services, to allow you to post your opinions or questions in our discussion forums, to participate in various other VRMB Website activities, or for such other reasons as may be described on the VRMB Website at the time such information is collected.  To the extent such information is either (1) personally identifiable or (2) personal financial information, this Policy covers our collection, treatment, and dissemination of such information.

This Policy does not cover (1) any information which is not personally identifiable or financial (such as anonymized or aggregated demographic information); (2) any information you submit to be posted on or displayed for others to see on the VRMB Website (such as information submitted to discussion forums or other activities on the VRMB Website); or (3) any ideas or suggestions you may submit for the VRMB Website or service, each of which we may use for any purposes in our sole discretion.

From time-to-time VRMB may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you have a choice whether or not to disclose this information. In addition to any use of information described in this Policy, information collected during surveys and contests will be used for the purposes specified on the forms on which it is collected.

Treatment of personal and/or financial information.  Except as described in this Policy, we will hold all of your personally identifiable and/or financial information in privacy.  We may use such information to:

Validate your identity and regulate access to your account and the VRMB Website activities and services;
Personalize your experience with the VRMB Website and service;
Collect and process payments;
Contact you for administrative purposes relating to the VRMB service or provide you support in response to your queries;
Provide information pertaining to VRMB products or services which may be of interest to you, on an opt-out basis;
Distribute a VRMB newsletter on an opt-out basis; and/or
Create aggregate and anonymous demographic or other information which we may use for any purpose once decoupled from your personal or financial information (such as to assist our advertisers in choosing ad space or tracking campaigns).
We will never sell or rent your name or personal information to any third party without your express permission. We never sell or rent our mailing list.

We may provide your information, including personal or financial information, to our vendors who provide background services on the VRMB Website, such as payment processing, technical support, order fulfillment, and other subcontracted services.  We always use reasonable efforts to require such third parties to legally agree to use such information only for the purpose for which it was provided and to otherwise abide by the protections of this Policy.

Handling of your information; security.  We have put in place reasonable security measures to protect your information and restrict access to authorized employees.  Personal information is stored in a database with customary security measures and payment card information submitted for payment purposes is stored and transmitted in a payment card industry (PCI) compliant manner.  We use reasonable measures to protect against hacking and other malicious activity, although we do not and cannot guaranty that no security breach will ever occur.

Please do not submit personal, financial, or health information to features of the VRMB Website not intended for such information:  such information should never be submitted to discussion forums or similar public activities (unless you want it publicly displayed) and we cannot promise PCI or HIPAA (health related information) compliant storage of such information except as expressly described above (relating to storage and transmission of payment information).

Automated activities.  The VRMB Website uses a feature of your Web browser called a “cookie” — a file that your browser places on your computer’s hard drive to uniquely identify your computer.  The VRMB Website creates and then uses cookies to make log-in more convenient, to tell us whether you have previously visited the VRMB Website, to track your clicks through the website, and to help us determine whether you came to the VRMB Website from a particular Internet link or advertisement. Cookies can also be used to save and retrieve passwords and to save information on past usage of features and other preferences. We do not and cannot use cookies to retrieve personal information about you from your computer unless such information was knowingly and willingly provided by you.

If you wish to restrict how cookies are placed on your computer, please check your browser settings, or check your browser’s “Help” information for instructions on how to enhance the security of your browser or limit use of and access to cookies. Please note that your browser’s security settings may disable some features or services on certain websites.

Similarly, VRMB, our advertisers and partners may also use “web beacons” (small image files which are used to track presence on web pages and surfing patterns) in a similar fashion to cookies, except that web beacons do not store any personal information on your computer. We may also use web beacons or similar technology to track clicks from our newsletters and the like.

Finally, our servers will log each website visitors’ IP address, browser type, referring and exiting URLs, and other statistical and technical information.  Except for policy, agreement, and law enforcement purposes, VRMB will treat this as anonymous information.

Maintenance of your login information.  We strongly recommend that you keep all of your user information, such as account IDs, passwords, and other sensitive information secret and not disclose such information to anyone else. We cannot be responsible for any use of this information should you disclose it to anyone else, or for the use or distribution of any of your information or data stored on the VRMB Website if it is obtained via use of your account ID or password. Please note that VRMB will never email you to “phish” for (attempt to convince you to disclose) your username or password.

Protection of children.  While the VRMB Website may be viewed by children, we do not wish to receive data from children. VRMB encourages parents and guardians to monitor and supervise all Internet usage by children. No information should be submitted to, or posted at, the VRMB Website by visitors under 18 years of age without the consent of a parent or guardian.

Links to Third Party Sites. The VRMB Website is an advertising supported site, and when responding to a third party advertisement or offer, you may submit your information to such third party outside of our control. The VRMB Website contains links to other web sites that are not controlled by VRMB. We are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This Policy applies solely to information collected by the VRMB Website.

Other Events.  All information collected or provided may be transferred or assigned by VRMB in conjunction with a merger or the sale of all or a portion of the VRMB business (or similar event).

Enforcement of this Privacy Policy and Contact Information.  If for any reason you believe that your privacy has been breached through the use of the VRMB Website, you may contact us immediately by email, and we will do our best to promptly determine and correct the problem.

Liability. VRMB’ liability from or arising out of this Policy or any breach hereof is subject to the general limits of liability stated in the Terms of Use.